Terms and Conditions

1.0 GENERAL

1.1 Payment Policy

We accept all major credit and debit cards via Nochex, the highly reputable on-line payment system. In the event that you are not happy paying on-line we will happily accept cheques, goods will be dispatched when cleared funds have reached our bank account.

All online payments are conducted through Protx secure servers. There will be no contractual obligation between you and Bunting Queen for the supply by it to you of any product until such time as the goods are shipped and the credit card debited.

Any disputes or claims arising from such a contract will be subject to the jurisdiction of the English courts.

1.2 Placing an order

When you place an order we need to know your name, address, credit card details and email address.

Credit card details are not stored online or locally on our computers. Nochex handle all our online payments.

Alternatively cheques can be posted and made payable to Bunting Queen.

1.3 Security

Our website is secure. Credit card details are not stored online. We use secure SSL encryption systems for all transactions so you can shop in confidence.

1.4 Cookies

Our website uses cookies to remember details such as your name and address. This saves returning customers time on subsequent visits. Credit Card details are NOT stored online.

1.5 Privacy Policy

We are committed to protecting your privacy! Your personal details are safe with Bunting Queen as we are totally committed to protecting your privacy.€E-mail addresses

We do not exchange, sell, rent or give away your email address or any other details to other companies.

1.6 Disclaimer

Bunting Queen does not expressly warrant that the information contained on this site is accurate, complete or totally current. Bunting Queen, its employees and representatives disclaim all damages arising from the use of this site or any of the content and information included in the site. This limitation of liability includes direct, indirect or consequential damages, loss of data, income or profit, loss or damage to property and claims of third parties implied or otherwise.

1.7 Prices

Bunting Queen makes every effort to ensure that all prices and product information are as accurate as possible. Prices and product availability may be changed without notice.

2.0 BUNTING BOUTIQUE (Bunting Queen’s Online Shop)

2.1 Returns

We offer a fair returns policy in line with the distance selling regulations.

Notify us of your reason and intent to return your goods within 7 days of delivery and we will happily refund you. Goods are returned at your cost unless there has been a mistake on our part. We do ask however that the goods are returned in their original condition and as you would expect,

NB: personalised goods are non-refundable.

3.0 HIRE HOUSE (Bunting Queen’s Hire Shop)

3.1 Duration

The rates quoted are for a 4 day hire, for example Bunting Queen dispatches the bunting on Thursday and it is received back at Bunting Queen HQ on Monday. Any variation on the number of days and days of the week will be quoted for on request.